Shipping Policy
Free Express Shipping on Orders Over 500 (Local Currency)
We provide free express international shipping on all orders over USD 500 or EUR 500 for customers located in Euro countries.
For orders below USD/EUR 500, shipping costs typically range from USD 20–40, depending on your delivery destination and courier service. All shipping fees are calculated automatically at checkout, ensuring full transparency before payment.
Delivery times, shipping methods, and fees may vary based on location. Express shipping options will be displayed during checkout where available.
Global Delivery Coverage
We ship to nearly every country and region worldwide. However, please note:
- Some products may have shipping restrictions due to size, weight, or regulatory requirements.
- A small number of items may not be available for international delivery and are only eligible for domestic shipment within Australia.
- If your order contains restricted items, you will be notified during checkout or via email.
Shipping Origin
Orders are dispatched from one of our two fulfillment centers:
- Sydney, Australia
- Hong Kong, China
The warehouse location is automatically selected based on product availability and destination to ensure the fastest delivery.
Processing Time
All orders are processed and shipped within 1-10 business days after the order is placed and payment is confirmed.
Estimated Delivery Times
Once shipped, delivery times are as follows:
- Australia: 3–9 business days
- International Destinations: 7–28 business days
Please note: Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance, local postal services, or unforeseen circumstances.
Tracking Your Order
A tracking number will be provided via email once your order has been shipped. You can use this number to monitor the status of your delivery through our carrier’s website.
Need Help?
If you have any questions about shipping, delivery times, or restrictions, please contact our customer support team at info@ichived.com